Bed nurse call system FlexiCall™

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Overview
Alech FlexiCall™ Platform — hybrid nurse‑call platform combining IP PoE + SIP, RS‑485 bus and a proprietary 2.4 GHz wireless network. Designed for hospitals, long‑term care, nursing homes and assisted‑living facilities to provide centralized supervision, mobile notifications, real‑time alerts and event traceability.

Operating modes

• Wired: IP PoE + SIP installation with RS‑485 bus for wired room devices
• Hybrid: wired room connection with wireless in‑room devices
• Full‑Wireless: deployment without wall work using proprietary 2.4 GHz wireless

Installation & Scalability

• Supports new builds, structured cabling, renovations and phased upgrades
• Fast wireless installation with minimal cabling to reduce disruption
• Hybrid architecture enables room‑by‑room migration and incremental upgrades
• No‑wall‑work option for installations during renovations

System Architecture & Components
Single software ecosystem centralizes configuration and supervision. Platform supports patient room stations, ward controllers, nurse stations and mobile supervision apps. Includes Alech FlexiRoom Smart Hub devices for local room connectivity and supervision.

Safety & Security

• Continuous device monitoring with fault and disconnection detection
• Built‑in redundancy and department‑level autonomy so ward controllers maintain operation if central server or network is unavailable
• Automatic failover: RS‑485 bus failures mitigated by wireless operation
• Encrypted communications, HTTPS support and role‑based access control
• Isolated proprietary wireless network separate from corporate Wi‑Fi to avoid interference
• Three‑year full warranty on platform hardware and software

Safety Modules & Features

• 360° protection: continuous patient supervision, staff safety and rapid response support
• Newborn & wander protection: continuous location tracking, immediate movement alerts, configurable safety zones, door‑control integration and event history
• Assault alarm: wearable emergency activation with immediate staff location and automatic alert routing

Operational Benefits

• Real‑time communication and mobile notifications for caregivers
• Intelligent event management with performance indicators and reporting
• Reduced downtime and improved patient and staff safety
• Exportable logs for audit, compliance and operational analysis

Technical specifications

• Supported technologies: IP PoE + SIP, RS‑485 BUS, proprietary 2.4 GHz wireless
• Operating modes: Wired, Hybrid, Full‑Wireless
• Network: isolated proprietary wireless network (no interference with corporate Wi‑Fi)
• Security: encrypted communications, HTTPS, role‑based access control
• Continuity: department‑level autonomy, automatic failover, no single point of failure
• Monitoring: continuous device and link supervision with fault detection
• Safety features: patient tracking, newborn/wander protection, wearable assault alarms, configurable safety zones, door‑control integration
• Data: exportable event logs and reporting for auditing and compliance
• Warranty: three‑year full warranty on platform hardware and software
• Typical applications: hospitals, critical care units, nursing homes, assisted living and long‑term care facilities