Overview SmartHub Flow is a web-based, cloud-ready sterile process management software for CSSD workflows, enabling set tracking, instrument and endoscope localization across reprocessing, transport and storage stages. The system supports traceability, process control and cost analysis to improve operational efficiency and resource planning. SmartHub Flow is developed to comply with international security and medical quality standards including ISO 27001 and ISO 13485.
Key modules - Modular System: extendable modules to adapt the solution to site-specific requirements and future needs.
- Stock Management: multi-location inventory control for consumables and reusable items, minimum stock level management, configurable automatic reorder (supplier agreements, MOQ/values), inter-location transfers and invoicing by delivered items.
- Loaner Management: request and lifecycle management for loaner sets, supplier notifications, integration with standard CSSD workflows and decontamination documentation printing on return.
- Operations Planning: integrated supply & surgery planning to align material availability with surgical schedules; reserve items proactively using real-time data to reduce delays.
- Flow Endoscope Tracking Solution: dedicated module for endoscope reprocessing with machine integrations to receive process status and enable priority and repair handling.
Features - Web Based - Cloud Ready: accessible via standard web browsers with a role-focused user interface.
- Safety: configurable access policies restricting views to operator competence areas.
- Integration: supports interfaces with equipment and third-party applications, including automatic machine status reception for compatible devices.
- Complete Suite: part of a broader SmartHub suite covering CSSD management needs.
- Cost Efficiency: end-to-end tracking data enables precise allocation of production costs per cost center.
- Service Support: backed by a service organization for deployment and technical assistance.
Surgical instruments management SmartHub Flow enforces multiple checkpoints for instruments, trays and endoscopes throughout the CSSD cycle; each step must be validated before progression, supporting regulatory traceability and process compliance.
Certifications The software conforms to ISO 27001 (information security) and ISO 13485 (medical device quality management).
Downloads SmartHub Flow brochure (PDF available in product downloads).
Technical specifications - Product type: Web-based sterile process management system for CSSD workflows.
- Deployment: Cloud-ready; access via standard web browsers.
- Architecture: Modular and extensible (Stock Management, Loaner Management, Operations Planning, Endoscope Tracking, etc.).
- Inventory: Multi-location tracking, consumable and reusable item management, minimum stock levels, automatic reorder, transfers and invoicing by delivered items.
- Endoscope support: Dedicated endoscope tracking with machine integration for automatic status updates.
- Workflow control: Multi-checkpoint verification and step validation before progression.
- Security & compliance: ISO 27001 and ISO 13485; role-based access control.
- Integration: Interfaces for equipment and third-party systems; designed for interoperability with compatible devices.
- Reporting & cost analysis: Data collection for production, shipment and warehouse handling to quantify costs per cost center.
- User interface: Web-based, user-focused for progressive workflow refinement and productivity monitoring.