Telecollaboration software Unified Contact Center Enterprise
managementreportingfor communication

telecollaboration software
telecollaboration software
telecollaboration software
telecollaboration software
telecollaboration software
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Characteristics

Application domain
telecollaboration
Function
management, reporting, for communication
Other characteristics
web-based

Description

Deliver a connected digital experienceImprove your customer journey. Unified Contact Center Enterprise helps you provide contextual, continuous, and high-capability experiences. Fault tolerance helps ensure uninterrupted operation. Comprehensive reporting gives you the business intelligence you need to optimize your contact center.Features and benefitsMatch contacts to resourcesMatch contacts to resourcesRoute customers to the most appropriate resource for their needs, anywhere in the enterprise.

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