Control software Unified Attendant Consoles
telecollaboration management

control software
control software
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Characteristics

Function
control, telecollaboration management

Description

Cisco Unified Attendant ConsolesFeatures and CapabilitiesCall control allows users to answer, transfer, park, hold, place calls, and more—directly from the Cisco Unified Attendant Console, which controls a Cisco Unified IP Phone.The built-in corporate directory synchronizes with Cisco Unified Communications Manager's end-user directory, or with Active Directory in the Cisco UAC Advanced version.Speed dials create frequently-dialed contacts that may or may not already reside in the corporate directory.With busy lamp field and presence users can easily see a contact's availability from the activity of their phone and their presence state.

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