control software / telecollaboration management
Unified Attendant Consoles



  • Function:

    control, telecollaboration management


Cisco Unified Attendant ConsolesFeatures and CapabilitiesCall control allows users to answer, transfer, park, hold, place calls, and more—directly from the Cisco Unified Attendant Console, which controls a Cisco Unified IP Phone.The built-in corporate directory synchronizes with Cisco Unified Communications Manager's end-user directory, or with Active Directory in the Cisco UAC Advanced version.Speed dials create frequently-dialed contacts that may or may not already reside in the corporate directory.With busy lamp field and presence users can easily see a contact's availability from the activity of their phone and their presence state.