The panel is customized in the visualization of the offered services , specifying the number of people waiting for each of them.
The information which are printed on the papers, are highly customized ; apart from the number and the relative service, it is possible to see the useful information like a QR code.
The elements which are part of the solution, both software and hardware, can be customized on the basis of specific needs of the client. In particular, it is possible to insert customized videos in loop or news’ modalities on the monitors of the clinics.
Simplified work-flow of the structure.
The operators of the helping desks proceeds with a call to the patient on the basis of the active services; the user, visualizing his/her number on the display/monitor, will go to the indicated helping desk. This phase is supported by a vocal call.
Loads’ optimization: automatic distribution to the available help desks
Services’ control: real time visualization of the status of the queue
No installation: web connection directly to the server
Clarity for the users: automatic distribution of tickets only if the service is operative
Immediate communication: Real time visualization of the informative messages directly on the monitors
Intuitive interface: immediate comprehension and easy use for the user and the operator
Scalable architecture: Maximum modularity for the configuration of the services and of the help desks.