Always connected
Always up to date
Full control of all devices
More overview, less effort
With the web-based Care Management Portal (CMP) you can manage your NOVO devices at any time and from anywhere and efficiently program them via remote configuration.
Features and functions
Real-time monitoring, including detailed alarm and event history
Remote control and configuration
Remote function updates (e.g. protocol adjustment, configuration in case of change of supplier, new functions...)
Telephone and online support during office hours
Online display of all device states (e.g. in operation, awaiting installation, removed)
E-mail notification in case of malfunctions or technical messages
Redundant monitoring of the installed base, e.g. in case of power failure or failure of Alarm receiving center
Individual and multiple device configuration
Multiple operations on a device
Users' access rights managment
New monitoring and installed base supervision lead to workflow optimization and service efficiency. Professionals can focus on care services. CMP is a web portal, so it does not require local installation and it is always up to date.
Included notification functionality opens multiple opportunities for optimization and improvement.