Product overviewNOVO Go is a mobile personal alarm and telecare device designed to enable independent mobility outside the home while maintaining professional responder support. Wearable on the wrist or around the neck, it provides two-way audio, one-touch alarm activation, precise location reporting and optional fall detection.
Key features- Wearable form factor for continuous protection during daily activities.
- Professional-grade telecare: compliant with standards for deployment in care services and alarm receiving centres.
- Dual positioning: GPS/GNSS with Assisted GPS (A-GPS) for fast and accurate location.
- Two-way audio communication and easy-to-press alarm button.
- Flexible operation modes: stand-alone mobile device, Home Hub via NOVO Go DOCK, or combined with a fixed Home Hub.
- Plug & play installation with fully integrated mobile connectivity.
- Automatic fall detection (FALL) to trigger alerts when the user cannot press the button.
Operation and capabilitiesNOVO Go connects to a responder or alarm receiving centre at the press of a button and can provide immediate location details when an alarm is activated. It supports continuous monitoring or on-demand positioning and can be configured as a passive safety device for users with cognitive impairment. Dual positioning technologies ensure fast and reliable location determination.
Modes of use- Stand-alone mobile device with cellular connectivity for use away from home.
- Home Hub mode when placed in the NOVO Go DOCK, enabling fixed-hub functions and connection of additional wellbeing devices.
- Combined use with a fixed Home Hub: functions as an indoor pendant to preserve battery life when at home.
NOVO Go DOCK (Docking station)- Integrated loudspeaker and simple charging cradle.
- Additional emergency/function button on the Dock.
- Device locator function (find my NOVO Go).
- Backup battery to keep NOVO Go charged.
- Automatic Home/Away detection via DOCK or fixed Home Hub and configurable power-saving modes.
- Remote configuration, firmware updates and event/status reporting to the Cloud Management Portal.
Integration and management (Cloud Management Portal - CMP)- Centralised device management: monitor, program and manage NOVO Go devices remotely in real time via CMP.
- Real-time status, remote programming, request-on-demand positioning and detailed alarm/event history.
- Mapping, geofencing and remote function updates for both NOVO Go and DOCK.
Technical characteristics / specifications- Activity/inactivity monitoring with programmable alarms and daily "I'm OK" function.
- Reminder function with audible/visual prompts and configurable messages (e.g., medication reminders).
- Positioning: GPS/GNSS with A-GPS, configurable geofencing and tracking intervals; on-demand positioning from ARC option.
- Communication: two-way audio, whitelist/blacklist call handling, manual/auto call acceptance and configurable prompts.
- Fall detection: automatic hard-fall detection and alert generation.
- Protocols and compatibility: SCAIP for alarm transmission; full compatibility with Legrand Care radio devices.
- Remote management: firmware updates, event logging, mapping and geofencing via Legrand Care Cloud Management Portal.
- Deployment flexibility: stand-alone, Dock Home Hub or combined with fixed Home Hub.