Any medical gas alarm system used by the customer can be managed using SHJ’s innovative Evolution technology, which offers a remote, multi-site monitoring and alert service 24 hours a day, 7 days a week.
Evolution consists of a centrally positioned, simple to understand intuitive touchscreen, which lets Estates Managers, Authorised Person (MGPS), and on-call engineers know what is happening as it happens. It notifies hospital personnel what to do, who to contact, details of a fault, and where a fault is located, saving staff valuable time, and keeping them constantly informed on how a fault is being taken care of.
Evolution is monitored 24/7 365 days a year by SHJ as a digital add-on to existing alarm systems. Once a fault occurs, the details go straight to SHJ, who then organise for an engineer to attend to the fault.
A fantastic benefit of this remote monitoring capability means that your switchboard staff no longer have to relay alarm information to relevant personnel or engineers, who then have to determine the severity of the alarm and react accordingly. SHJ can now handle the entire process on the hospital’s behalf, significantly reducing the amount of time it takes to rectify a fault.
Evolution keeps hospital staff updated on a fault’s progress by e-mail, SMS, or voicemail, and records of the fault are automatically updated, and summary reports produced for specified periods, for review meetings, together with response times (for SLAs) and improvement targets.
Evolution is available over cloud services, and can be streamed to remote devices.