Stago

Diagnostics is in our blood.

Stago was a pharmaceutical laboratory, founded in 1945, which now operates in the In Vitro Diagnosis (IVD) industry, wholly dedicated to the exploration of hemostasis and thrombosis.

A Clear Scope

From Research & Development and Production to Logistics, Marketing, Sales and International Distribution, Stago remains in control of its strategy at all levels.

Certified ISO 13485, ISO 9001 and ISO 14001 for its main reagent manufacturing plant. the group’s industrial activities are mostly concentrated in France. Its geographical expansion has led to opening R&D and production centers in the USA, Netherlands, Germany, Ireland and China.

Ever since our American subsidiary was established in 1985, our distribution network grew considerably throughout the world. Since 2003, 17 new affiliates have been opened: China (2003), United Kingdom (2005), Dubai (2007), Australia/New Zealand and Canada (2008), Hong-Kong (2011), Germany, Austria, Spain, Italy, Portugal, Switzerland, Belgium, Netherlands (all opened in 2012), India (2014), Brazil (2016), Turkey (2017) and Saudi Arabia (2020).

The companies belonging to the Stago Group are: Diagnostica Stago, Agro-Bio, BioCytex, DSRV, Hemosonics, Synapse, Tcoag and BioCare.

A Human Adventure

Founded by Jacques Viret at the end of the Second World War to market a solution to ease digestion and hepatic disorders, the Stago Group has now almost 2,600 employees, over half of whom are based in France.

The diversity of the men and women, professions and know-how is what allows Stago to develop, produce and sell the widest range of reagents and Hemostasis test instruments throughout the world using the most advanced technologies.
Customer satisfaction is a key value and everyone is conscious that there is a patient behind their actions.

With over 350 marketed products, Stago is a worldwide reference in Hemostasis and a 1st class partner for biomedical laboratories.
Stago also has a licensed training center, offering theoretical and practical training courses at different levels.

Specialized in the fields of Hemostasis and Thrombosis, Stago invests in research and innovation to develop new and better performing reagents, systems and solutions. With more than 70 years of experience, Stago has acquired a charismatic image in Hemostasis and is well recognized among the international scientific world .

In this respect, Stago regularly organises symposiums or scientific meetings on Hemostasis research and latest practices, during conferences or as separate events.

Worldwide Presence

Stago is represented in over 110 countries via its affiliates and an extensive distribution network.
Each affiliate develops the processes implemented by that group, to provide our customers with the best support in terms of quality and services.

Each distributor is chosen on strict performance appraisal criteria with regards to their organisation and staff: knowledge of Hemostasis, after-sales service capacities and commitment to promoting our products in a “customer satisfaction” culture. A specific internal structure (GSA) trains and monitors these teams.

Our Values

Our employees’ expertise and various trades cover the entire value chain: they design, manufacture and distribute our wide range of products and services in the area of blood-based diagnosis using state-of-the-art technologies and providing the best care to patients.

The development of our corporate culture is driven by five engaging values.

1- Leadership

With over 60 years of experience, Stago today is recognised by the international scientific community as an essential contributor to in vitro diagnostics. Its development has always been guided by its entrepreneurial spirit combining intuition, a sense of initiative, responsible risk-taking and a long-term vision. Three specific features illustrate this value:

market leader as a private and independent company;

early international development, now directly working with 19 countries and distributed in over 110 countries;

a “business developer” soul guiding takeovers and forging targeted partnerships to strengthen and expand its expertise and positioning.

2- Customer satisfaction

From R&D to the medical test laboratory, our entire value chain, combined with expertise and multidisciplinary teams, works for the benefit of the customer. With over 40,000 installed systems, Stago has built a comprehensive range of services involving all our teams. Customer satisfaction, in turn, is a fundamental value upon which Stago was built. It relies on its employees’ ability to listen, understand, take action and advise. Our main goal is to prevent any disruption to the laboratory business flow; a Stago test result might sometimes be absolutely essential for clinicians to make the right decision for their patient. Customer satisfaction also applies internally, as we strive to provide tailored support to each employee.

3- Team spirit

Our multidisciplinary teams of engineers, researchers and technicians form a vast pool skills and expertise that work hand in hand, collaborating to produce the best. Attentive to our customers’ needs, they develop and produce smart and increasingly efficient ranges of products and services. This value also applies in the field: without team spirit and well-structured cooperation between sales, marketing and support services teams, customer satisfaction would not be reached. Internally, teams are also frequently cross-functional, in a continuous improvement approach. The work environment also fosters team spirit which contributes to each employee’s individual progress.

4- Attentiveness and Empathy

Stago has been involved in healthcare since its inception, and has always seen ethics as crucial to its work. Helping improve therapeutic patient care is a long-term cornerstone commitment shared by all. To reach this goal, we need to develop our attentiveness skills and be empathetic with our different customers and partners. Internally, this also means showing respect for others in their diversity so that everyone can work in an open environment conducive to recognition of their work and development.

5- Commitment and Accountability

As a renowned player in the IVD industry, Stago has managed to develop valuable relationships in academia and the pharmaceutical research area. The scientific community trusts that Stago will transformits medical progress into standardised and automated tests, because it recognises our commitment and sense of accountability. This value also applies to our customers and partners who know they can count on our company as it is transparent in what it says and what it does. The same is true internally by setting clear, realistic and shared objectives, with everyone shouldering their level of accountability.

In the same vain, our vision which guides us - To be a reference for blood-based diagnosis to improve the health of as many people as possible and our goal To improve customized patient care with effective biotechnology solutions for blood-based diagnosis remain humble, sustainable and achievable.