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Smam
私たちについて
Since 1981 SMAM has been synonymous with quality and reliable products. Our company is specialized in designing and manufacturing HT monoblocks, X-Ray generators, fixed and mobile radiography equipment for general diagnostic and veterinary use. Final customer satisfaction, are among the main objectives of our company policy. Every phase of the production process is constantly subjected to rigorous control and we ensure that final customers receive qualified assistance and support.
私たちの価値観
Quality Assurance Policy
SMAM provide the best quality in products and services for the satisfaction of our Customers worldwide, at every stage of the product life cycle, with the right expertise and commitment of all our employees.
The approach that the whole organization follows is to meet the communicated and implicit needs of the External Customer (the Market), the Internal Customer, the laws and regulatory standards that represent the state of the art in the medical device industry, always integrated with the concept of process and product risk management.
Due to the good relationship with all stakeholders, our focus has been on a management approach that is not limited to the timely resolution of events.
The main incorporated factors of the Basic Quality Assurance Policy involve:
- Customer satisfaction and respect
- Product Quality
- Compliance with legal and regulatory requirements
- Competence, reliability, courtesy
- Fair pricing