Phone nurse call system D-SERVER

hand-heldpanic buttoncell phone

Summary
The intelligent Nurse Call System for busy care environments.

• Easy to deploy and use
• Ensures the safety of residents and staff
• Improves operational efficiency and care quality

Overview
D-SERVER is a centralized Nurse Call System built for high-demand care facilities. The system communicates with peripherals via radio or TCP/IP and can be commissioned on an existing local network without an internet connection. Its reliability is proven in large-scale projects with thousands of connected accessories. New features are delivered continuously to address evolving care requirements.

Functionality and alarm handling
Alarms are routed to appropriate recipients based on configuration, schedules and priority. A caregiver accepting an alarm can record presence and perform visit tasks; reminders can be enabled to ensure accepted alarms result in a physical visit. Staff can send assistance or emergency alarms via dedicated buttons. Both pager-based and voice solutions are supported; two-way voice is available when used with the carephone D-CALL II. An optional built-in SIP server is preconfigured and optimized for D-CALL II.

Positioning, access and zone management
Positioning via D-POS II provides location accuracy. D-SERVER can alert staff when a user enters restricted zones and manage door access rights. In case of fire, the system can unlock doors for evacuation and notify configured groups.

Web interface, security and administration
The multilingual web interface supports user-based rights and simplifies disabling users, adding equipment, locating users and downloading logs without deep technical skills. Some accessories can be configured directly from the web interface. All changes are logged and general logs are retained for up to two years. HTTPS secures the web interface; encrypted peripheral communication is supported via the NIPS protocol. Configurable security functions monitor incorrect login attempts and react per configuration.

Protocols and connectivity
D-SERVER supports multiple radio communication options (D-TECT IP commonly used) and can use D-CALL II as a transceiver over IP. The unit includes two serial ports for connecting D-TECT SERIAL via D-BOX over RS-485. Supported protocols include ESPA 4.4.4, ESPA over IP and SCAIP (for forwarding alarms to external alarm centers as configured). Backup and restore of configuration, system settings and logs can be automated.

Monitoring, alerts and presentation
Peripherals are monitored for status, with low-battery and device-failure alerts. Alerts can be sent to technical teams or specified recipients. Optional add-ons such as Nurse View provide configurable alarm overviews and maps with adjustable color, size, sound and filters; these can be shown on large corridor displays.

Technical specifications

• Product: D-SERVER Gen 3 (centralized Nurse Call System)
• Communication: radio and TCP/IP
• Operable on a local network without internet
• Supports pager-based solution (D-TREX 2G) and voice solutions (GSM/SIP)
• Two-way voice with carephone D-CALL II; built-in SIP server available as add-on
• Positioning support via D-POS II
• Radio options: D-TECT IP commonly used; D-CALL II can act as transceiver via IP
• Serial connectivity: two serial ports for D-TECT SERIAL via D-BOX over RS-485
• Protocols supported: ESPA 4.4.4, ESPA over IP, SCAIP
• Encrypted communication: HTTPS for web interface, NIPS protocol for peripherals
• User management: multilingual web interface, user-based rights, audit logging
• Logging & backup: automatic backups; general logs retained up to two years
• Monitoring: peripheral status and low-battery detection, alerts to technical groups or specified recipients
• Security: configurable monitoring of incorrect login attempts
• Presentation: optional Nurse View for customizable alarm overviews and maps
• Scalability: proven operation in large projects with thousands of accessories