Omnicell's Outbound Patient Communications system helps your pharmacy improve patient engagement and streamline workflow through automated communications. Our software provides real-time, relevant messaging that helps increase prescription sales, driving profitability.
Omnicell's Outbound Patient Communications can also aid in improving medication adherence and reducing return-to-stock rates.
The patient communications are based on the user's preferences (home phone, mobile, email, or SMS) to promote effectiveness.
Benefits
Increases prescription sales with pick up reminders
Frees up staff time with automated outreach
Improves patient engagement with relevant outbound communications
Features
Prescription Ready - Notifies that prescriptions are ready to be picked up at pharmacy
Pick Up Reminders - Reminders to pick up prescription at the pharmacy, including ePrescriptions (electronic)
Refill Exceptions - Notifies that extra time is needed to fill the patient's prescription
Birthday Calls - Patients receive a personalized birthday message from the pharmacy
Auto Fill Notifications - Notifies that the prescriptions enrolled in the automatic fill program are ready;
Mail Order Shipment - Informs patients that their prescription order has been shipped
General Awareness Messaging - Outreach about additional services offered such as medication synchronization and immunization