CRM software Dynamics 365

patient satisfactionmedicalfor healthcare facilities

Bringing in 19 years of experience in medical IT, ScienceSoft delivers reliable and practical Microsoft Dynamics 365 solutions for healthcare since 2008. Dynamics 365 for Healthcare in Brief Using software products from the Microsoft Dynamics 365 suite, healthcare organizations can manage their operations, improve patient satisfaction, and up the quality of care. ScienceSoft’s decades-long experience in the healthcare industry proves that Dynamics 365 is a powerful tool that brings tangible results to healthcare organizations: from consistent patient data and reduced no-shows to better patient experience and optimized retention of referring professionals. Check the Highlights of a Dynamics 365-Based CRM Solution for Healthcare Core Features of a Value-Bringing Dynamics 365 Solution All-round patient profiling Creating, editing, and deleting a patient profile with well-structured patient information. Aggregation of holistic patient data, including contacts, personal and health information, from relevant systems (EHR, mHealth patient apps, patient portal, etc.). Patient preferences recording (e.g., communication channel, educational healthcare content preferences). Storage of patient communication history from different communication channels. Multichannel communication Personalized communication with patients to engage with them in their preferred way (e.g., via email, a patient app). Automated send-out of previsit questionnaires for patients and post-treatment surveys. Message templates for admins communicating with patients (e.g., confirming the visit).