HAPPYORNOT
Who are we?
HappyOrNot and the original 4 Smileys offer an easy way to engage your customers, track the pulse of their experiences, and optimize operations through relevant, in-moment feedback. Headquartered in Finland, with an office in the US and a global reseller network, HappyOrNot has provided over 1.5 billion consumer responses for 4000 leading retail, healthcare and services organizations across 135 countries. Over the years, we have collected about 50 million feedback inputs from healthcare operators globally. Learn more at https://www.happy-or-not.com/en/use-cases/healthcare/.
Our values
At HappyOrNot, we believe that patient satisfaction is vital for every successful healthcare organization. With our innovative products and solutions, we empower healthcare operators worldwide to measure and improve their patient experience. Our cutting-edge technology and data-driven approach help hospitals and other healthcare operators identify areas for improvement and enhance the overall patient experience.
The data collected allows the healthcare industry to foster effective communication, benchmark performance and drive quality improvement initiatives that ensure high patient satisfaction scores and attract new patients.