OverviewStreamline insurance eligibility checks and claims processing for dental and medical practices. The Henry Schein One Eligibility & Claims Processing Suite reduces administrative workload, accelerates payments and improves case acceptance by providing instant eligibility and benefits information written directly to coverage tables.
Let the Numbers Speak1,300+ — Payors we work with to streamline eligibility verification and claims processing.
110 million — Dental insurance claims processed by Henry Schein One each year.
155 million — Beneficiaries receiving clear, upfront eligibility information through Henry Schein One.
What’s Included?- Effortless insurance eligibility verification — Instant eligibility and benefits information written directly to coverage tables to eliminate hours spent calling payors and logging into portals.
- Automatic coding and attachments — Embedded imaging integrated into the claim submission workflow so images are accurately coded and automatically attached to the correct claim.
- Confidence to get paid from the first claim — Claims validation flags missing documentation before submission; images auto-coded as taken to reduce rework and denials.
Additional Capabilities- Claims and attachments for every payor — Attach images, charts and narratives to claims within the same workflow; non-electronic claims can be printed and mailed on your behalf.
- ERAs expedite payment and reconciliation — Manage rejections efficiently with electronic explanations of benefits (EOBs) and electronic remittance advice (ERAs) to pinpoint rejection reasons and resubmit quickly.
- All data in one place — Real-time dashboard to monitor submitted claims and adjudication information, eliminating the need to log into third-party dashboards or perform manual data transfers.
Suite RequirementsSimplifying eligibility checks requires an up-to-date version of Dentrix or Dentrix Ascend.
Technical specifications- Compatibility: Requires an up-to-date Dentrix or Dentrix Ascend practice management system.
- Payors supported: 1,300+ payors.
- Claims processed per year (company): ~110 million.
- Beneficiaries receiving eligibility info: ~155 million.
- Core features: instant eligibility verification, writes eligibility to coverage tables, automatic coding, embedded imaging attachments, claim validation prior to submission, attachments support for all payors, printing/mailing for non-electronic claims.
- Payment & reconciliation: Supports ERAs and EOBs for faster reconciliation and rejection handling.
- Dashboard: Real-time monitoring of submitted claims and adjudication data in a unified dashboard.