Dental imaging software Dentrix Ascend

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Product overview
Dentrix Ascend is a cloud-native dental practice management software that centralizes patient records, scheduling, billing, imaging, reporting and claims processing. Designed for web and mobile access, it enables clinicians and administrative staff to manage practice operations from any location and scale from single offices to DSOs.

Key benefits

• Real-time synchronization across locations via a cloud-native architecture
• Mobile and remote access to records, schedules and reports
• Unified practice management: scheduling, charting, billing, claims and analytics in one system
• Scalable for single practices, multi-location groups, DSOs and mobile dentistry
• Dedicated onboarding with data conversion, testing and hands-on training

Let the numbers speak

• 80,000+ clinicians, managers and staff use Dentrix Ascend
• 66M+ patient recare and appointment reminders sent
• 90M+ images imported and analyzed (approx. 50% with AI)

Game changing features

• Fast, Accurate Eligibility — Eligibility Essentials and Pro provide instant insurance coverage details in the coverage table to reduce manual verification and improve treatment acceptance.
• Integrated AI Imaging — Digital imaging tools and Detect AI (powered by VideaHealth) analyze x-rays to support diagnosis, update coding and attach findings to claims.
• Phased, Supported Migration — Structured onboarding with project management, data conversion, environment testing and on-site or remote training to accelerate go-live.

Onboarding & deployment
Onboarding is delivered in phases with a dedicated project manager, data conversion services, environment testing and hands-on staff training. Typical implementations aim for rapid go-live timelines with staged validation and support.

Operations & administration

• Centralized analytics and KPI reporting to track practice performance
• Customizable patient forms that write back to charts
• Integrated workflows to streamline front- and back-office tasks and reduce administrative burden

Security & compliance
Dentrix Ascend holds SOC 2 Type II compliance and implements controls for data protection and operational security appropriate for healthcare practices.

Packages & extensibility
Offers configurable packages, automations and APIs to integrate with third-party systems, facilitating DSO and multi-system environments.

Regional availability & solution category

• Regional availability: United States
• Solution category: Practice Management System
• Practice types: Single and multi-location practices, group practices, DSOs, mobile dentistry

Customer experience
Users report simplified migration to the cloud, improved inter-office connectivity, streamlined access to patient information and operational growth after deployment.

Technical specifications

• Product name: Dentrix Ascend
• Platform: Cloud-native (web-based) practice management
• Core functions: Scheduling, patient records, billing, claims processing, reporting, imaging
• Imaging: Integrated digital imaging with AI analysis (Detect AI / VideaHealth)
• Security: SOC 2 Type II compliance
• Onboarding: Phased implementation with project management, testing and training
• Regional availability: United States
• Target customers: Single practices, multi-location practices, group practices, DSOs, mobile dentistry