Medical record management system Diary

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Overview
WriteUpp is a cloud-based practice management and diary system designed for healthcare providers. It centralises appointment scheduling, patient records and billing while enabling 24/7 branded online booking, secure online payments and automated SMS/email reminders to reduce no-shows and administrative load.

Key features

• Multi-clinician scheduling: manage multiple clinician diaries in one account, view team availability, create recurring appointments and prevent double-booking.
• 24/7 online booking and payments: patients book and pay anytime via a branded booking link, lowering phone volume and improving access.
• Automated reminders: configurable SMS and email reminders by clinic, clinician or treatment type to reduce missed appointments.
• Mobile and calendar access: native iOS and Android apps and sync with external calendars (Google Calendar, iCal) for on-the-go diary management.
• Waiting lists and slot optimisation: built-in waiting lists and block-out options to fill cancellations and maximise appointment utilisation.
• Secure clinical records: store clinical notes, patient profiles and invoice histories in an ISO 27001 certified, GDPR-ready platform with two-factor authentication and encrypted replication.
• Integrations: supports major integrations for payments and practice workflows (examples: Square, Stripe, Xero, Mailchimp, CloudRx).
• Telehealth and digital forms: integrated secure video consultations and customizable smart forms to collect patient information before appointments.
• Customisation and templates: document templates, colour-coded appointment statuses and configurable diary views (day/week) to match clinic workflows.

Additional notes

• Trial and promotions: 30-day free trial with no credit card required; site may display promotional credits (e.g., free SMS/video minutes).
• Support: UK-based support team with rapid response options to assist onboarding and daily operations.

Technical specifications

• Product: Diary Management System (practice management software)
• Vendor / Brand: WriteUpp
• Access: Web application and native iOS and Android apps
• Online booking: 24/7 branded booking link
• Payments: integrates with payment providers (e.g., Square, Stripe)
• Reminders: automated SMS and email, configurable per clinic and treatment
• Scheduling: multi-clinician diaries, recurring appointments, colour-coded statuses, waiting lists, block-out times
• Integrations: calendar sync (Google Calendar, iCal) and third-party services (Xero, Mailchimp, CloudRx)
• Records: clinical notes, patient profiles and invoice histories stored centrally
• Security & Compliance: ISO 27001 certified, GDPR-ready, two-factor authentication, encrypted data replication
• Video: integrated secure video consultations
• Trial & onboarding: 30-day free trial; promotional credits may apply