OverviewDeliver remote patient consultations using integrated video calls with in-call chat and flexible device control. This module is part of an online practice management system for healthcare professionals focused on accessibility, reliability and GDPR compliance.
Key benefits- Manage your practice everywhere — access patient records and notes in clinic, in the community or at home.
- Reduce administration and treat patients remotely — automate scheduling, reminders and invoicing; provide appointments in person, by phone or via secure video consultation.
- Secure and compliant — encrypted communications and compliant storage built for healthcare; ISO27001 certified and GDPR-ready.
- Online booking 24/7 — patients can book, cancel or reschedule appointments to reduce calls and no-shows.
- Payment processing & integrations — Stripe-powered payments, automatic invoicing and payment links; integrations with Xero, Square and Healthcode.
- Built-in video consultations — conduct telehealth appointments with in-call chat and device control.
Additional product notes- Fully GDPR-compliant telehealth solution for healthcare professionals in the UK and internationally.
- ISO27001 certification, two-factor authentication and encrypted data replication across multiple servers.
- Support: UK-based support team with rapid average response times (stated around 7 minutes).
- Commercial trial: 30-day free trial with no credit card required; promotional offers for new customers (discounts on page banner).
- Promotional allocation: includes free video minutes (page references 1000 free video minutes in promotional CTA).
Usage scenarios- Remote patient consultations and clinical follow-ups.
- Blended workflows combining in-person and telehealth appointments.
- Clinics requiring secure, auditable communications integrated with practice management (notes, scheduling, billing).
Features / technical specifications- Video calls with in-call chat and device control.
- GDPR-ready and ISO27001 certified security posture.
- Two-factor authentication and encrypted data replication across multiple servers.
- Integrated online booking (24/7) and automated communications (SMS and email confirmations/reminders).
- Stripe payments; automatic invoicing and payment links.
- Integrations with Xero, Square and Healthcode.
- Support: UK-based team with average response times (stated ~7 minutes).
- Trial and promotions: 30-day free trial; promotional free video minutes allocation.
- Part of the WriteUpp practice management system used by thousands of clinicians internationally.